*Hassle-Free Return and Refund Policy at Kapde : your trusted tshirt merch*

*Return Policy:*

At Kapde, we value your satisfaction above all else. We understand that sometimes, despite our best efforts, issues may arise with your order. That’s why we’ve crafted a comprehensive Return and Refund Policy to ensure your peace of mind when shopping with us.

1. *Size or Product Issue:* If you receive an item that is the wrong size or the wrong product altogether, we’re happy to offer you a hassle-free return. Simply reach out to us within 7 days of receiving your order, and we’ll guide you through the return process.

2. *Condition of the Product:* To be eligible for a return, the item must be unused, unworn, and in the same condition that you received it. Additionally, please ensure that the t-shirt tag remains intact, as we cannot accept returns for products that have been used or have had their tags removed.

3. *Opening Video Requirement:* For added security and to streamline the return process, we kindly request that you record an opening video when receiving your parcel. This video will serve as documentation in case any issues arise during transit.

4. *Return Process:* Once your return request is approved, we will provide you with instructions on how to return the product to us. Please note that return shipping costs will be borne by the customer. (Minimum 100 rupee).

5. *Return Timeline:* Our return policy allows for returns within 7 days of delivery.

 

Your satisfaction is our priority, and we strive to make the refund process as transparent and efficient as possible. Here are the details of our refund policy:

1. *Refund Timeframe:* Refunds for prepaid orders will be initiated within 7 to 8 business days from the date of processing your return request. Please allow additional time for the refund to reflect in your account, as processing times may vary depending on your bank or payment method.

2. *Exclusion of Shipping Charges:* While we offer free shipping on orders above a certain threshold, a nominal shipping charge of 100 rupees applies to orders below this threshold. Please note that shipping charges are non-refundable, even in the case of returns or exchanges.

3. *for conatct infoemation please look at conact us section*